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Additional Protection

File Your Claim Online

Life, Terminal illness, Accidental Dismemberment, Hospitalization, Family Medical Leave, Loss of Life of a Dependent, Disability, or Involuntary Unemployment Claim? We are here to help!

In your time of need, our claims process is quick and easy. If you elected payment protection on your loan, you can use this convenient claims process to quickly and easily file your claim. To begin, please fill out a claim form visit the My Claim Portal.

If you prefer, call 1.800.621.6323 to begin the process and a CUNA Mutual Group Claims Specialist will guide you through the process.

CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates. Payment protection products include debt protection products available through the credit union. Please use Chrome/Fox/Edge browser when visiting the My Claim Portal.

Does your family have a safety net if the unexpected hits?

CECU offers Debt Protection with Life Plus optional coverage on consumer loans, home equity line of credits and credit card accounts.  For a small fee, you can assure peace of mind during life's unexpected events.  This fee can be added to the loan balance each month.  

  • LifePlus - If a protected borrower passes away, the loan balance will be cancelled.  Coverage also provided for accidental dismemberment, terminal illness, hospitalization, family medical leave, and the loss of life for a non-protected dependent.
  • Disability - In the event of illness or injury, the loan payments could be cancelled until you return to work.
  • Involuntary Unemployment - If a covered job loss occurs, your loan payments could be cancelled until new employment is found.

More information can be found on our Debt Protection brochure.  For complete details, please contact a CECU loan officer.